Sutton

How to remove or clean up incorrect data created during testing or onboarding.

How do I delete or clean up mistakes and test data?

Sutton includes preset reports for a quick overview of your workspace, plus custom inventory and sales order reports you can build with the columns and filters you need.

What reports are available, and can I customize them?

How to contact support and get help quickly when issues arise.

How do I get support when I have problems?

See how our support team categorizes every request from a quick "How-To" to a future-focused feature suggestion, so you know exactly what to expect and so that you can get…

Get Help Faster: Understanding Sutton's Three Support Request Types

How to update your Billing & Subscription Information.

How do I update my subscription or billing information?

Digit Software is now Sutton. Here is what changed and what to expect when logging in.

Digit Software is now Sutton

Learn what determines your invoice number, including why some numbers get a suffix like -1 or -2, and which invoicing paths keep the number clean.

Why Does My Invoice Number Have a Suffix?

Our support email is now support@heysutton.com. We still get emails sent to the old Digit address, so you can use either one.

Which Email Address Should I Use to Contact Support?

Sutton is working toward SOC 2 compliance. Learn where things stand today and how to find our security details in the Sutton Trust Center for your vendor or security review.

Sutton's SOC 2 Compliance Status

Moving from another system? Ask our support team to set the number your next sales order (SO) will start from. Learn how to request it and why SO numbers can…

Changing Your Next Sales Order Number

Learn how to clean up test data, access reports, customize your analytics, and get help when you need it. This collection covers system administration and ongoing support in Digit.

System management & support

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.