System management & support

Learn how to clean up test data, access reports, customize your analytics, and get help when you need it. This collection covers system administration and ongoing support in Digit.

7 articles

How do I delete or clean up mistakes and test data?How to remove or clean up incorrect data created during testing or onboarding.

What reports are available and can I customize them?Overview of built-in reports and options for custom analysis.

How do I get support when I have problems?How to contact support and get help quickly when issues arise.

Get Help Faster: Understanding Digit’s Three Support Request TypesSee how our support team categorizes every request—from a quick "How-To" to a future-focused feature suggestion—so you know exactly what to expect and so that you can get the best…

How do I update my subscription or billing information?How to update your Billing & Subscription Information.

Digit Software is now SuttonDigit Software is now Sutton. Here is what changed and what to expect when logging in.

Why Does My Invoice Number Have a Suffix?Learn what determines your invoice number, including why some numbers get a suffix like -1 or -2, and which invoicing paths keep the number clean.